Noc Operations Center

A NOC or network operations center is a centralized location that provides support to computer networks and infrastructure to find and fix incidents. The provider is typically connected to the internet or the backbone of the internet to provide the best possible bandwidth.

Improving Server Performance with NOC Services

• Monitoring and Reporting on the Network, Around the Clock Service Desk

  The service desk being open 24×7 means that someone is always available to assist businesses in locating issues. Diagnosis of issues in the network can be done through various methods of monitoring.  NOC monitoring allows for alerts around the clock as remote technicians fix the issues. The costs are lower for off-site support than on-site support which saves companies money.
  • Infrastructure Monitoring
    The IT infrastructure is monitored to identify events that cause problems and find ways to resolve them effectively. Its allows companies to stay ahead of the issues and prevent significant matters.
  • Application and Server Monitoring:
    Applications and servers are monitored at all hours of the day and night by highly qualified engineers.

• Management of Incidents and Problems

  Its provides a single contact point for every incident as outlined in the Service Level Agreement. The cause of events is found because incidents are automatically raised and the monitoring team assigns them to the correct team so they are resolved quickly.